Answers to Your Common Questions
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What is HorizonGO?
HorizonGO is an all-in-one dispatching and fleet management platform designed for trucking and logistics businesses.
It helps dispatchers, fleet owners, and back-office teams manage loads, drivers, invoices, and daily operations from one place.
Who are the users of HorizonGO?
HorizonGO is built for dispatchers, fleet owners, trucking companies, drivers, and operations teams.
It supports both small fleets and growing logistics businesses that want better control and visibility over their operations.
Does HorizonGO allow third-party integrations?
Yes, HorizonGO allows integrations with trusted third-party platforms.
You can connect tools like QuickBooks, Samsara, Tom Tom and other business systems to simplify accounting, reporting, and data management.
How is HorizonGO different from other dispatching software?
HorizonGO focuses on simplicity, flexibility, and real-world dispatch workflows.
Unlike many dispatching tools, it combines dispatching, invoicing, driver management, and reporting into one user-friendly system, reducing manual work and operational delays.
How does invoicing work in HorizonGO?
HorizonGO lets you create, manage, and track invoices directly within the platform.
Invoices can be generated based on loads, stored securely, and synced with accounting tools for accurate and efficient billing.
How can we pay drivers using HorizonGO?
HorizonGO helps you manage driver payments by maintaining accurate load and rate records.
You can calculate driver settlements easily and export payment data to payroll or accounting systems for smooth and timely payouts.
Does HorizonGO provide customer support?
Yes, HorizonGO provides dedicated customer support to assist users.
Our support and development teams are available to resolve queries quickly and help ensure uninterrupted business operations.
Is HorizonGO suitable for growing businesses?
Yes, HorizonGO is designed to scale with your business.
Whether you manage a small fleet or are expanding your operations, the platform adapts to your needs without adding complexity.
Is HorizonGO easy to use for new users?
Yes, HorizonGO is built with a user-friendly interface that’s easy to understand.
New users can quickly learn the system and start managing dispatching and operations with minimal training.
How does HorizonGO help back-office teams?
HorizonGO simplifies back-office work by centralizing dispatch data, invoices, payments, and reports in one system.
This reduces manual data entry, improves accuracy, and helps back-office teams close books faster and with fewer errors.
Can back-office teams track payments using HorizonGO?
Yes, HorizonGO helps back-office teams track invoice status, payments, and settlements.
This visibility makes it easier to follow up on unpaid invoices and maintain healthy cash flow.
How does HorizonGO help drivers?
HorizonGO keeps drivers informed by providing clear load details, schedules, and payment records.
This reduces confusion, improves communication, and helps drivers stay focused on deliveries.
Can drivers view their loads and payment details in HorizonGO?
Yes, drivers can access their assigned loads, completed trips, and payment-related information.
This transparency builds trust and reduces the need for constant follow-ups with dispatch or back office.
How does HorizonGO help fleet owners and managers?
HorizonGO provides fleet owners with real-time visibility into operations, revenue, and performance.
This helps managers make informed decisions and identify opportunities to improve efficiency and profitability.
How does HorizonGO help dispatchers handle urgent changes?
HorizonGO allows dispatchers to update loads, reassign drivers, and adjust schedules quickly.
This flexibility helps dispatchers respond to delays, breakdowns, or last-minute changes without disrupting operations.
