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What is HorizonGO?
HorizonGO is a cloud-based trucking management system and dispatch software built by Melton Technologies. It helps trucking companies manage loads, drivers, invoicing, and fleet operations from a single platform accessible on computers, tablets, and mobile phones
Does HorizonGO integrate with QuickBooks?
Yes. HorizonGO offers direct integration with QuickBooks Online for seamless accounting and invoicing
Does HorizonGO integrate with Samsara and TomTom?
Yes. HorizonGO connects with Samsara for telematics and vehicle tracking, and TomTom for mapping and route optimization 
Is HorizonGO cloud-based?
Yes. HorizonGO is fully cloud-based, allowing users to access the system anytime, anywhere—including nights and weekends—from any device with internet connection .
Does HorizonGO offer customer support?
Yes. HorizonGO provides dedicated customer support. Users consistently rate customer support highly, with multiple reviews giving it 5 out of 5 stars
What are the system requirements for HorizonGO?
Since HorizonGO is cloud-based, you only need a modern web browser and internet connection. The mobile app requires Android 4.0 or higher or compatible iOS devices
How does HorizonGO help dispatchers manage loads?
Dispatchers get a centralized dashboard showing all loads, drivers, and delivery statuses in real time. They can assign, track, and update loads quickly from one screen .
Can dispatchers handle last-minute changes?
Yes. When unexpected delays, breakdowns, or customer changes occur, dispatchers can instantly update load details or reassign drivers without disrupting other operations .
How does load assignment work?
HorizonGO allows smart driver assignment based on availability, performance, and workload. The system automates pay rule calculations to make assignments faster and more accurate
Can dispatchers see all drivers on one screen?
Yes. The live map feature lets dispatchers visualize every driver’s exact location, route progress, and load status in real time
Does HorizonGO help with driver Hours of Service (HOS) compliance?
Yes. The scheduling tools help ensure drivers are assigned while staying compliant with HOS regulations, preventing violations .
How does communication work between dispatchers and drivers?
HorizonGO includes an instant communication hub where dispatchers and drivers can exchange messages, updates, and notifications without phone calls
Can dispatchers generate reports?
Yes. One-click reporting provides access to key metrics like load status, driver efficiency, and operational KPIs
Does HorizonGO send alerts for delays or problems?
Yes. Dispatchers receive immediate notifications for delays, route changes, or customer requests so they can respond proactively
Is there a mobile app for drivers?
Yes. HorizonGO offers a mobile-friendly app that drivers can use to access load details, routes, and communicate with dispatch from the road
Can drivers see their assigned loads?
Yes. Drivers can view current and completed load information, including all trip details, directly in the app
Can drivers see their pay and settlement information?
Yes. Drivers can access payment-related information, including completed load records and rates, which builds transparency and trust
Does HorizonGO help with navigation?
Yes. The system provides route optimization with real-time updates, helping drivers avoid traffic, detours, and delays to complete deliveries on time
How do drivers submit proof of delivery?
Drivers can scan and upload delivery documents digitally through the mobile app, eliminating paper clutter and reducing errors
Can we automate driver settlements?
Yes. HorizonGO automatically calculates driver settlements based on completed loads and pre-set pay rules. You can export payment data to payroll systems for accurate, timely payouts
